Tesla's Superchargers are still the public chargers that Finnish drivers rate highest, but two Finnish networks have nearly caught up. EPSI Rating Finland's 2026 survey of public-charging customers, published on 26 October, gives Tesla 82.3 points on its 0–100 satisfaction index, ahead of K-Lataus on 80.0 and ABC-lataus on 79.9. EPSI interviewed more than 1,500 Finnish public-charging customers in September and puts the margin of error at about 2 to 3 points per company, so Tesla's lead over both is within it.
The same morning, EPSI's Norwegian study showed Tesla's lead there halving. The gaps are closing for different reasons. In Norway, Tesla's own score fell. In Finland, Tesla edged up while its rivals rose faster.
The 2026 ranking
| Operator | EPSI index 2026 |
|---|---|
| Tesla | 82.3 |
| K-Lataus | 80.0 |
| ABC-lataus | 79.9 |
| Recharge | 78.3 |
| St1 Charge | 77.9 |
| Neste | 77.4 |
| Virta | 75.5 |
| Aimo Charge | 74.6 |
| Plugit | 74.4 |
| Lidl | 74.3 |
| Helen | 73.5 |
| IONITY | 72.0 |
EPSI's trend chart puts Tesla at about 81.5 in 2025, roughly five points ahead of ABC-lataus and eight ahead of K-Lataus. K-Lataus gained more than six points in a year, the biggest jump among the leaders.
More satisfied, more complaints
The industry as a whole scored 77.5, up from 72 in 2025 and 67.3 in 2023. Yet the share of customers who had made a complaint rose from 5.0% to 10.9% over the same three years. "As charging becomes routine, expectations rise too," said Heidi Laitinen, EPSI Rating Finland's country director.
The release names one frequent problem for each of four networks: 52.1% of IONITY customers often get slower charging than expected, 51.5% of Aimo Charge customers often queue, 41.2% of Helen customers often find broken chargers, and 47.8% of Recharge customers report frequent price surprises.
People who charge on work trips fare worst. 58% of them often queue, against 29% of private drivers, and they score their charging experience at 68.3 against 78.1. Queues are also regional: 49.1% of respondents around Lahti often queue, against 11.5% around Turku. In the Uusimaa region, public-charging users without a home charger score seven points lower than those with one.
What it means for Tesla owners
The Supercharger network remains Finland's best-rated, keeping the top spot it held in 2025. What has changed is the alternative. A Tesla driver who stops at a K-Lataus or ABC-lataus site now gets an experience customers rate almost as highly. The survey measures satisfaction, not price per kWh, so it does not say which network is cheapest.